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Manage My Booking


Once the booking is created, there is no option to change the name. The only option is to cancel and rebook. However, if the booking is ticketed, you can contact the airline and get the name correction done (subject to Airline’s approval and charges).

We understand that unexpected emergencies can disrupt your travel plans. The ability to refund a plane ticket due to an emergency depends on several factors, including the airline's refund policy, the type of ticket purchased, and the specific circumstances of your situation.
We recommend reviewing the terms and conditions of your ticket or reaching out to our customer support team for assistance. They can provide you with guidance on the airline's refund policies and any available options for a refund or rescheduling.

It's important to note that refund policies vary among airlines and ticket types. While some airlines offer more flexibility in emergency situations, others may have stricter refund rules. Refer to fare rules available in ‘manage booking’ tab in your member profile by clicking on your itinerary.
If you need additional help, connect with us and our team will work closely with you to understand your situation and explore the possibilities within the airline's guidelines.

Additionally, if you have purchased travel insurance, we recommend reviewing your policy or contacting your insurance provider. Travel insurance can sometimes provide coverage for trip interruptions or cancellations due to emergencies, depending on the specific terms and coverage of your policy.
To proceed with a refund request or to discuss your situation further, please contact our travel support team as soon as possible.

Please keep in mind that refund eligibility and processes can vary, and it is advisable to initiate the refund request through your portal or contact our travel support team promptly to maximize your chances of a favorable resolution.

Whether plane tickets are refundable depends on the type of ticket purchased. Non-refundable tickets generally cannot be refunded if you cancel your trip, while refundable tickets allow for cancellations with a full refund, though they may be significantly more expensive.

Non-refundable tickets are cheaper but offer no refund if you cancel your trip. Refundable tickets cost more but provide the flexibility to cancel and receive a full refund. Some airlines may charge a fee for issuing refunds on refundable tickets.

Travelexpro is not responsible for content on external Web sites.

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